Getting Started
What is AERL Cloud?

What is AERL Cloud?

AERL Cloud is a comprehensive IoT platform designed specifically for monitoring and managing distributed energy resources (DERs) at scale. Built for solar installers, energy contractors, and facility operators, it provides real-time visibility into energy systems across multiple locations.

Core Purpose

AERL Cloud bridges the gap between field equipment and cloud-based monitoring, enabling:

  • Real-time telemetry collection from solar controllers, batteries, inverters, and other energy equipment
  • Centralized monitoring of distributed energy assets across multiple sites
  • Proactive alerting for equipment failures, performance issues, and maintenance needs
  • Secure remote access for technicians and facility managers
  • Data-driven insights to optimize energy system performance

Key Capabilities

Equipment Monitoring

  • Solar charge controllers (SRX series)
  • Battery systems (AERL LiFe2, XESS Ion, Pylontech)
  • Inverters and power conversion equipment (XESS One)
  • Earth leakage detection systems
  • Environmental sensors

Data Collection

  • CAN bus and Modbus protocol support
  • Real-time metric streaming
  • Offline data buffering during network outages
  • Historical data retention for trend analysis
  • Weather integration for contextual monitoring

User Management

  • Multi-organization support for service providers
  • Role-based access control (Owner, Admin, Technician, Viewer)
  • Location-based access restrictions with User Groups
  • Team collaboration tools

Alerting & Notifications

  • Customizable alert rules with PromQL queries
  • Email notifications for critical events
  • Severity-based alert classification (Information, Warning, Error)
  • Alert acknowledgment and tracking

How It Works

  1. Edge Gateways (Nexus devices) installed at each site collect data from connected equipment
  2. Secure transmission sends telemetry data to AERL Cloud over HTTPS
  3. Cloud processing stores, analyzes, and visualizes the data in real-time
  4. Web interface provides monitoring dashboards, alerts, and management tools
  5. Automated notifications alert teams to issues requiring attention

Who Uses AERL Cloud

Solar Installers

  • Monitor customer installations remotely
  • Receive alerts for system issues
  • Provide proactive maintenance services
  • Demonstrate system performance to customers

Energy Contractors

  • Manage multiple client sites from a single platform
  • Restricted user access for client transparency
  • Performance reporting and analytics
  • Fault detection and troubleshooting

Facility Managers

  • Monitor on-site energy systems
  • Track energy production and consumption
  • Manage equipment maintenance schedules
  • Optimize system performance

Service Providers

  • Multi-tenant platform for managing customer portfolios
  • White-label capabilities for branded customer portals
  • Scalable infrastructure for growth
  • API access for custom integrations

Benefits

  • Reduced site visits through remote monitoring and diagnostics
  • Faster issue resolution with real-time alerts and historical data
  • Improved system uptime through proactive maintenance
  • Enhanced customer service with transparent performance reporting
  • Scalable operations supporting growth from single sites to large portfolios