AERL Cloud Quickstart

Sign up for an account

Visit aerl.cloud/signup (opens in a new tab) to create your AERL Cloud account.

Required Information:

• Full Name
• Email Address
• Phone Number
• Password and confirmation

Complete the reCAPTCHA verification and check your inbox for a confirmation email to activate your account.

Create your organization

After logging in for the first time, you'll be prompted to create an organization.

Required Information:

• Business Name
• Billing Phone Number
• Billing Email Address
• ABN (Australian Business Number) - optional but validated if provided

You'll automatically become the organization owner with full access to all features.

Add your first location

Locations represent physical sites where your equipment is installed.

1. Click Add Location on the dashboard
2. Enter location details:
   • Name: Site identifier (e.g., "Main Office", "Solar Farm A")
   • Address or Coordinates: Enter street address or GPS coordinates (lat,lng format)
   • Notes: Optional additional information
3. Use the interactive map to fine-tune the exact position
4. Save the location

Claim your gateway device

Gateways automatically collect data from your energy equipment and send it to AERL Cloud. Setup is completely automated.

1. Click the + button in the portal
2. Enter Device Information (from back label of device):
   • Serial Number: The unique device identifier
   • Pin Code: Security code printed on device label
3. Assign to Location:
   • Choose existing location from dropdown, or
   • Create new location with name, address, and map positioning
4. Complete setup - your gateway will appear in the gateways list

Start monitoring

Once your gateway connects, you'll see:

• Real-time status on your dashboard within minutes
• Device discovery as equipment is detected automatically
• Live metrics including:
  • Battery state of charge
  • Solar production (voltage/current)
  • AC load consumption
  • Equipment temperatures
• Automatic alerts for configured conditions

Set up your team

Invite team members to collaborate:

1. Navigate to Organization Settings
2. Click Invite User
3. Enter email and select role:
   • Admin: Full management access
   • Technician: Monitor and acknowledge alerts
   • Viewer: Read-only access
   • Restricted Viewer: Single location access
4. Optionally create User Groups to restrict access to specific locations

Configure alerts

Set up proactive monitoring:

1. Go to Alerts → Rules
2. Click Add Alert Rule
3. Define PromQL query for conditions like:
   • Device offline detection
   • Temperature thresholds
   • Voltage boundaries
4. Set severity level and duration
5. Add email receivers for notifications